Three-Phase and Primary Electric Service

Note: For residential developments and apartment buildings or complexes, please refer to the Residential Development Application.

To contact Business Accounts, call 1-888-220-9991 or email us at businessaccounts@pplweb.com.

Applying for Electric Service
Primary Service Application (pdf)
Secondary Service Application (pdf)

General customer responsibilities (must be provided to PPL Electric Utilities before construction):

• Applications for electric service: Secondary and Primary
• Attach copy of site plans
• Attach copy of detailed switchgear drawings
• Plan of the electric equipment room indicating clearances, if applicable
• Right of way/Easements
• Uniform Construction Code (UCC) inspection
• Payment of applicable charges, if any
• For primary customers 12kV+, please refer to the POC and Relay Requirements

Underground Services

• Dig and prepare the trench (before digging, call PA One Call at 1-800-242-1776)
• Install underground PVC (conduit) in concrete or steel conduit
• Notify PPL Electric Utilities when trenching requirements have been completed
• Backfill trench
• Provide and install meter base for self-contained metering
• Provide and install instrument transformer cabinet, for secondary metering
• Underground Service with Pad-mounted Transformers
• Provide and install transformer precast concrete base for pad-mounted transformers
• Maintain required distances to the building
• Install ground ring for pad-mounted transformer
• Install protective barriers for transformer when specified
• Notify PPL Electric Utilities before setting transformer foundation

Overhead Service

• Provide and install:
  • Self-contained meter base
  • Service entrance wire
  • Service wire conduits and clamps
  • Ground rods and wire
  • Install CTs, VTs (provided by PPL) rack or CT cabinet and benelex mounting, and meter base for secondary metering

Underground Service

• Notify customer of any charges
• Provide ground ring for pad-mounted transformer
• Provide CTs, VTs, meter base, and benelex mounting for secondary metering
• Provide and install transformers (secondary voltages only)
• Provide, install, and terminate the primary service conductors
• Provide, install, and terminate the secondary service conductors
• Provide wiring of CTs, VTs, and meter base for secondary metering

Overhead Service

• Provide CTs, VTs, rack or benelex, and meter base for secondary metering
• Provide wiring of CTs, VTs, and meter base for secondary metering
• Provide and install overhead service conductors