Reliability

KEEPING THE LIGHTS ON

National leader in grid reliability

Smart grid devices are one part of our investments to improve reliability for customers. Other work includes new power lines and substations; stronger, more storm-resistant poles; and trimming more trees. We’re strengthening the electric delivery system to meet customer expectations for safe, reliable service.

More than 1.9 million avoided outages

Smart grid technology has allowed us to prevent more than a million customer outages since 2015. That’s a major milestone and one we believe can’t be equaled by any other electric utility in the country.

Improved line clearing

Trees are the top cause of storm-related outages. It’s vital to keep them away from electric lines.

Resilient transmission

Transmission is the backbone of our electric grid.

Electric system

Learn about how electricity travels to your home

New electric meters

In 2019, we completed a project to install new advanced meters for our 1.4 million customers.

45.3K

Miles of distribution lines

969K

Utility poles that carry conductors, cross-arms, lightning arrestors and more

5.7K

Miles we perform thermography inspections

What’s yours? What’s ours?

PPL Electric Utilities maintains the wires and facilities that deliver electricity and the electric meter.

Keeping lines clear

Obstructions are unsafe, and can lead to major power outages.

EMF

“EMF” is an abbreviation for “electric and magnetic fields."