November 2024 Residential Connect

5 ways we made our communities bright in 2024

Powering our communities goes beyond delivering the safe and reliable electricity you depend on every day. We don’t just work in our communities; we also live and raise our families in cities and towns across our territory.

PPL Volunteer

Here are just a handful of events that helped our communities throughout the year:

#1 We started 2024 in the Lehigh Valley by reading to children at Brigadier General Anna Mae Hays Elementary School for Read Across America and Black History Month events, fostering the importance of education for our local children.

#2 During Earth Month, our employees planted trees in Harrisburg, Bethlehem and across Lycoming County to help preserve the environment.

#3 In June, more than 60 of our interns participated in our annual Intern Impact Day by cleaning classrooms and assembling bikes for young riders in Allentown.

#4 To help charge an exciting future for students, we helped the Steelton-Highspire and Bethlehem Area school districts roll out their first EV buses.

#5 But our favorite event of the year was our Annual Day of Caring in September. More than 460 of our employees assisted 20 nonprofit organizations and sites by cleaning, painting, packing food and planting trees.

We know how important it is to give back. And while we’re happy to have made a positive impact in 2024, we’re looking forward to doing even more in 2025.

Scan the code above to discover how we’re working behind the scenes to power the moments that matter this holiday season.

 

Reminder: Now is a great time to explore ways to save

We know everyone is looking to save – money, electricity and even time.

The Price to Compare, our default rate for energy supply, changes on December 1. Now is a good time to explore all of the ways you can save on electricity.

  1. Shop for a supplier: Explore offers at papowerswitch.com or call the Pennsylvania Office of Consumer Advocate at 717-783-5048. Use the Price to Compare as a reference when comparing offers. Find out more at pplelectric.com/shopping.
  2. Make your bill manageable: Make your bills more predictable and affordable with budget billing, payment plans and due dates to fit your budget. We can help you choose the options that are right for you.
  3. Save electricity: From no-cost and low-cost tips to tools and programs and rebates on energy-efficient products, we can help you conserve and save. Let one of our energy advisors guide you with a free virtual home energy audit.
  4. Get bill help: Get help paying your bill. We have programs and payment arrangements to help every family in need, regardless of income.
A range of options are ready and waiting. Find all your options at pplelectric.com/SeasonalSavings.

 

Hershey Park

Serving up a sweet holiday tradition

For over 40 years, Hersheypark has been illuminating Christmas Candylane with 5 million lights as a holiday tradition for families to enjoy. While displays like this require a large amount of preparation and planning from Hersheypark, we also prepare to make sure the lights stay on and twinkle all season long.

 
Our team works with Hersheypark to create a plan in the unlikely event that an outage occurs. Crews also conduct system checks that include things like power line patrols and infrared inspections — using advanced technology — to ensure that everything is working properly and that we catch any potential issues before they become a problem.

 

PPL advisor

Ask an advisor

Question: I have more expenses around the holidays. Does PPL Electric offer any products or services that can help me save money this winter?

Answer: Yes! Our online marketplace offers many year-end savings. During our holiday promotion from December 11 to December 27, you can save up to $80 on Google Nest, Sensi and ecobee smart thermostats.

You can also receive everyday discounts on smart thermostats, refrigerators, dehumidifiers, air filters, advanced power strips and insulation/air sealing products. Shop for your home or find a holiday gift at pplelectric.com/marketplace.

About your advisor: Jess is the Manager of Customer Care and has worked at PPL Electric for more than 14 years. She is passionate about serving our customers and helping her team introduce new and innovative ways to enhance their experience, whether over the phone or on our website.

 

Mother and daughter baking

Give the gift of light

Our Operation HELP program offers payment assistance to customers who need a little extra help paying their electric bills. The program is funded by our employees, generous customers and PPL Electric.

Since its founding in 1983, we’ve been able to help over 114,500 families with Operation HELP grants totaling more than $36.5 million.

During this season of giving, please consider a donation.

You can mail a check payable to “Operation HELP” to:

PPL Electric Utilities LEHSC
ATTN: Operation HELP campaign
827 Hausman Rd
Allentown, PA 18104

Together, let’s help all families have a warm and cozy winter.

LIHEAP

Stay warm this winter with a grant from LIHEAP. Eligible families can receive up to $2,000 toward their heating bills. See if you meet the income guidelines and apply at pplelectric.com/liheap.

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